The MotivIT Approach

Global Service Center

We deploy state-of-the-art technologies & processes to deliver a consistently superior experience for our clients.
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global service center

Information Security

We maintain an infrastructure platform that is compliant with industry standards and best practices.
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information security

Service Level Agreement

We adhere to standard SLAs as well as customize service levels based on your needs.
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service level agreement

6 Reasons Why Small to Medium Businesses in the US and the Asia Pacific
Trust MotivIT to Support their overall IT Infrastructure and Protect their IT Security

1
24/7 SUPPORT. MotivIT offer you truly unlimited, 24x7 system monitoring and support to answer any technology-related question you or your team may have or experience, no matter how big or small.
2
TEAM OF QUALIFIED STAFF. People are the cornerstone of MotivIT and we treasure the talent, skills, and values of our employees very highly. We are devoted to building a global team of specialists in an open environment that favors personal growth.
3
WE SPEAK YOUR LANGUAGE. You'll never feel lost. Our team of experts have neutral accents and can speak the native languages fluently. They are also very well trained which ensures that they are aware of the culture of each country behind the language they speak.
4
COST-EFFECTIVE SERVICES. MotivIT help you deliver a personalized, multichannel customer experience that meets your customer care and business goals while lowering your service costs.
5
SECURITY. Protecting our information and system resources is a fundamental need for your business. MotivIT's professional services team ensure your business has the infrastructure in place to prevent breaches of your network from viruses, spyware, worms and service attacks.
6
CLIENT CARE. We understand the value of keeping, lasting and productive business partnerships with our clients. Our effective way of ensuring and giving you the precise IT support that you need makes us your reliable partner.

Managed Service Provider & IT Solutions

Our customized managed solutions and services include but are not limited to:

global service desk
Global Service Desk

We believe the Service Desk should be more than a resource for solving problems – it should be a hotbed of innovation.

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managed it services
Managed IT Services

MotivIT's world-class Managed IT Services is a comprehensive suite of managed solutions that help drive down operational costs.

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network operations center
Network Operations Center

A centralized location where IT technicians can directly support the efforts of remote monitoring and management (RMM) software.

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cloud services
Cloud Services

Our end-to-end cloud programs are built around your organization’s business drivers to define a cloud strategy.

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software development
Software Development

We provide web, applications and custom software development that powers and supports sustainable business solutions.

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Business Process Outsourcing

Our Business Process Outsourcing (BPO) in the Philippines and offshore staffing services cover 4 key sectors including:

Information Technology

Web Development, Programming, Mobile Application Development, Tech Support Engineer, Security Analysis, Network Engineering, and System/Network Admin

Contact Center

Customer Service, Live Chat Support, Technical Support, Call Center Services, Customer Care, and Help Desk

Professional Services

Project Management, Consulting, Data Entry, Virtual Assistance, Transcription, and Website Support

Creative Services

Web Design, Graphic Design, Logo Design, and UX/UI Design

MotivIT is a Managed Service Provider (MSP) and a primarily outsourced IT company that functions to help businesses through innovative services with up to date technology solutions. We are engaged in business process outsourcing for two main areas of work, to perform: (1) back-office functions and (2) front-office functions.

With our offshore team based in the Philippines and a pool of talented & services-focused agents, we are confident that we can continuously deliver excellent service that suits your business. From small to big businesses and various industries, we are your partner in ensuring the utmost customer satisfaction.

Case Studies

Get to know more about our success stories with different clients putting their trust on our services.

Case Study #1: Technology

NOC Services to centrally manage global P1 incident escalations

  • Leader in Predictive Cloud Infrastructure solutions

    1000+ employees, 10,000+ customers in 50+ countries

  • VP of IT uses NOC Services to centrally manage global P1 incidents escalations

    Single-point-of-contact for Priority 1 incidents

  • The benefit:

    Lower operational costs, faster set-up and implementation time

Case Study #2: Healthcare

Managed IT Services to increase operational efficiencies

  • Leader in Urologic healthcare in the SF Bay Area

    11 locations and over 100 employees

  • Executive VP uses Managed IT Services to increase operational efficiencies

    Allows them to focus on the business, and not the technology

  • The benefit:

    More efficient systems, patients obtain faster access to healthcare

Case Study #3: Start-Ups

Managed IT Services to keep pace with the technology & company growth

  • Start-up commercial physical research organization

    Based in Santa Clara, under 10 employees

  • CEO uses Managed IT Services to keep pace with the technology and company growth

    Create a foundation for growth

  • The benefit:

    Lower overall IT spending

Announcements & News

Get to know more about MotivIT's activities and industry news below.

motivit ransomware threats
motivit ransomware threats

BLOG
Emerging Ransomware Threats

by MotivIT Admin on August 12, 2020 at 12:10 am

With security-related incidents on the rise, MotivIT has been working round-the-clock to ensure our clients' systems are fully protected. Statistics from the industry are showing the uptrend ...

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motivit gsc silver lining
motivit gsc silver lining

COMPANY NEWS
A Silver Lining during the New Normal

by MotivIT Admin on July 17, 2020 at 01:06 pm

The phrase silver lining comes to mind especially during these challenging times. One of MotivIT’s major milestones in Q2 this year was to be the groundbreaking of our new ...

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Technology Integration

MotivIT has fully integrated technology partnerships with these best-in-class vendors, allowing you to efficiently manage all client data from one central location.

MotivIT Sales Sheet

Designed to provide specific information about the features, advantages and benefits of our solutions and technologies. Download and print our sales sheets to take to your next meeting.

motivit-sales-sheet

Contact Us

For Sales Inquiries, please fill up the form below. For Support Requests, click here (existing customers). *Required field