Managed IT Service Provider | BPO Solutions | MotivIT
YEARS OF EXCELLENCE
With over 16 years in the business, we have consistently improved our offerings as a managed service provider, ensuring our customers receive the highest quality of service.
SKILLED PROFESSIONALS
Our team of over 100 dedicated employees continually enhances their expertise to provide the best service possible, staying ahead in the ever-evolving tech landscape.
SATISFIED CLIENTS
More than 200 clients have found satisfaction in our services, benefiting from numerous successful projects that meet their unique needs.
ENDPOINTS MANAGED
We expertly manage over 5000 endpoints, ensuring seamless operations and robust IT support for our clients.
The MotivIT Group is a specialty global Information Technology Outsourcing (ITO) services organization headquartered in Silicon Valley, the center of innovation and home to world-class technology companies. We deliver end-to-end solutions to all enterprises and organizations worldwide including the US, EMEA, China and the rest of the world.
MotivIT delivers professional expertise in Managed IT Services, Global Service Desk, Network Operations Center, Cloud Services, Software Development and also Business Process Outsourcing by assuring superior technology & process integration with continuous innovation and quality.
We'd love to lend a hand in enhancing your business processes with our top-notch services. How about we team up and make things even better?
Per device
Includes:
MANAGED IT SERVICES
✓ Servers
✓ Network Devices
✓ Workstations
✓ CYBERSECURITY
GLOBAL SERVICE DESK
✓ 8/5 Support Hours
✓ Service Requests 1
NETWORK OPERATIONS CENTER
✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance
✓ MotivIT ONE
✓ Account Manager
Per user
All of Starter, and:
MANAGED IT SERVICES
✓ (1) Server
✓ UNLIMITED Network Devices 2
✓ (1) Workstation
✓ (1) M365 Business Standard 3
✓ Vendor & Asset Management
✓ CYBERSECURITY
GLOBAL SERVICE DESK
✓ 8/5 Support Hours
✓ UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance
✓ MotivIT ONE
✓ Account Manager
✓ Quarterly Business Reviews
Per user
All of Standard, and:
MANAGED IT SERVICES
✓ (3) Servers
✓ CYBERSECURITY
GLOBAL SERVICE DESK
✓ 8/5 Support Hours
✓ UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance
✓ MotivIT ONE
✓ Dedicated Account Manager
✓ Quarterly Business Reviews
Per user
All of Professional, and:
MANAGED IT SERVICES
✓ (5) Servers
✓ CYBERSECURITY
GLOBAL SERVICE DESK
✓ 24/7/365 Support Hours
✓ UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance
✓ MotivIT ONE
✓ Dedicated Account Manager
✓ Quarterly Business Reviews
Per device
Includes:
MANAGED IT SERVICES
GLOBAL SERVICE DESK
NETWORK OPERATIONS CENTER
Per user
All of Starter, and:
MANAGED IT SERVICES
GLOBAL SERVICE DESK
NETWORK OPERATIONS CENTER
Per user
All of Standard, and:
MANAGED IT SERVICES
GLOBAL SERVICE DESK
NETWORK OPERATIONS CENTER
Per user
All of Professional, and:
MANAGED IT SERVICES
GLOBAL SERVICE DESK
NETWORK OPERATIONS CENTER
Per agent
SERVICE MODEL
Shared access to a team of VAs, supporting multiple clients 1
Flexible workload management, perfect for businesses with varying needs
Multi-skilled team, offering diverse expertise for various tasks
Easily adjust VA resources based on evolving needs
Shared resources, suitable for general tasks and overflow support
Lower cost, sharing resources while maintaining high service standards
AVAILABILITY & WORK HOURS
8/5 availability during business hours 2
LEAVE & BENEFITS
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. 2
Per agent
SERVICE MODEL
One dedicated VA assigned exclusively to your business 1
Full-time availability, handling all your business-specific tasks
A dedicated VA fully trained to meet your business’s unique processes and requirements
Fixed, reliable support with a personal VA integrated into your workflow
Direct communication with your dedicated VA, fostering strong collaboration
Higher investment for personalized, exclusive assistance and efficiency
AVAILABILITY & WORK HOURS
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours 3
LEAVE & BENEFITS
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence. 2
Per agent
SERVICE MODEL
Shared access to a team of VAs, supporting multiple clients 1
Flexible workload management, perfect for businesses with varying needs
Multi-skilled team, offering diverse expertise for various tasks
Easily adjust VA resources based on evolving needs
Shared resources, suitable for general tasks and overflow support
Lower cost, sharing resources while maintaining high service standards
AVAILABILITY & WORK HOURS
8/5 availability during business hours 2
LEAVE & BENEFITS
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. 2
Per agent
SERVICE MODEL
One dedicated VA assigned exclusively to your business 1
Full-time availability, handling all your business-specific tasks
A dedicated VA fully trained to meet your business’s unique processes and requirements
Fixed, reliable support with a personal VA integrated into your workflow
Direct communication with your dedicated VA, fostering strong collaboration
Higher investment for personalized, exclusive assistance and efficiency
AVAILABILITY & WORK HOURS
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours 3
LEAVE & BENEFITS
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence. 2
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