MotivIT - Managed IT Services Provider

We're all about managing IT services globally to solve business IT challenges, minimize risks, streamline operations, and boost profits.

IT SUPPORT

YOUR GLOBAL PARTNER FOR

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BPO SOLUTIONS

16+

YEARS OF EXCELLENCE

With over 16 years in the business, we have consistently improved our offerings as a managed service provider, ensuring our customers receive the highest quality of service.

100+

SKILLED PROFESSIONALS

Our team of over 100 dedicated employees continually enhances their expertise to provide the best service possible, staying ahead in the ever-evolving tech landscape.

200+

SATISFIED CLIENTS

More than 200 clients have found satisfaction in our services, benefiting from numerous successful projects that meet their unique needs.

5000+

ENDPOINTS MANAGED

We expertly manage over 5000 endpoints, ensuring seamless operations and robust IT support for our clients.

The MotivIT Group is a specialty global Information Technology Outsourcing (ITO) services organization headquartered in Silicon Valley, the center of innovation and home to world-class technology companies. We deliver end-to-end solutions to all enterprises and organizations worldwide including the US, EMEA, China and the rest of the world.

MotivIT delivers professional expertise in Managed IT Services, Global Service Desk, Network Operations Center, Cloud Services, Software Development and also Business Process Outsourcing by assuring superior technology & process integration with continuous innovation and quality.

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Find Solutions with Our Services

We'd love to lend a hand in enhancing your business processes with our top-notch services. How about we team up and make things even better?

MANAGED IT SERVICES

Is your IT system causing stress?

Let us save you money and time with our top-notch IT services. Whether you're digitizing, streamlining operations, or ensuring compliance, we're here to help you succeed. We'll tailor solutions to your needs, supporting your business growth through project management, remote staffing, and web security, and more.

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GLOBAL SERVICE DESK

Why choose MotivIT for outsourcing your help desk services?

Outsourcing your help desk services to Motivit ensures enriched customer experiences, streamlined processes, and swift issue resolution. Our global support team guarantees expert assistance, eliminating frustrations caused by delays or lack of expertise. By trusting us with your service desk functions, you empower your customers with superior support while allowing your IT team to concentrate on strategic priorities.

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NETWORK OPERATIONS CENTER

Need cost-effective network operations outsourcing?

We offer reliable, secure services ensuring uninterrupted server uptime, keeping your business smooth and customers happy. Our flexible solutions grow with you, managing all network operations hassle-free.

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CLOUD SERVICES

Considering moving your business to the cloud or switching solution providers?

Our team will help you create a secure cloud setup to boost performance and control. We'll transform your environment, unlock new opportunities for your business, and ensure you get the most from your cloud infrastructure. Plus, our experts will keep you informed on how to optimize your solutions.

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SOFTWARE DEVELOPMENT

Is your company in need of software solutions to make your operations more efficient?

We're experts at turning ideas into reality! With years of experience crafting custom software across industries, we're here to understand your goals and bring them to life. Whether it's mobile apps, desktop software, web development, or design, we've got you covered. Let's discuss your ideas and fast-track them into top-notch apps.

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BUSINESS PROCESS OUTSOURCING

Is your office workflow and processes slowing you down?

Delegate your business back-office tasks to our seasoned experts, freeing up your team to drive revenue. With MotivIT as your BPO provider, our skilled professionals will analyze your workflow, identifying and streamlining bottlenecks. This results in enhanced efficiency, security, and performance, empowering your business to thrive.

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Find Solutions with Our Services

We'd love to lend a hand in enhancing your business processes with our top-notch services. How about we team up and make things even better?

EXPLORE MANAGED IT SERVICES

Is your IT system causing stress?

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MANAGED IT SERVICES

GLOBAL SERVICE DESK

NETWORK OPERATIONS CENTER

CLOUD SERVICES

SOFTWARE DEVELOPMENT

BUSINESS PROCESS OUTSOURCING

The Best Plans Suitable to Your Business Needs

Choose your Plan

Monthly Yearly Save 10%

STARTER

Per device

^$29 /mo

Includes:

MANAGED IT SERVICES

✓ Servers

✓ Network Devices

✓ Workstations

✓ CYBERSECURITY

Endpoint Protection
Patch Management

GLOBAL SERVICE DESK

✓ 8/5 Support Hours

✓ Service Requests ¹

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management

✓ Monthly Maintenance

✓ MotivIT ONE

Centralized Customer Portal

✓ Account Manager

STANDARD

Per user

^$69 /mo

All of Starter, and:

MANAGED IT SERVICES

✓ (1) Server

✓ UNLIMITED Network Devices ²

✓ (1) Workstation

✓ (1) M365 Business Standard ³

✓ Vendor & Asset Management

✓ CYBERSECURITY

Email Spam Filtering
Multi-Factor Authentication (M365 only)

GLOBAL SERVICE DESK

✓ 8/5 Support Hours

✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management

✓ Monthly Maintenance

✓ MotivIT ONE

Centralized Customer Portal

✓ Account Manager

✓ Quarterly Business Reviews

PROFESSIONAL

Per user

^$129 /mo

All of Standard, and:

MANAGED IT SERVICES

✓ (3) Servers

✓ CYBERSECURITY

Advanced Endpoint Protection
Advanced Email Spam Filtering
Email Encryption
Password Management
Firewall Hardening
Disk Encryption
Security Awareness Training
Dark Web Scanning (3 Domains)
Email Phishing Campaigns (Bi-Annual)
Advanced Multi-Factor Authentication
IT Security Risk Assessment
Disaster Recovery Plan
Vulnerability Scanning & Remediation
Information Security Policies

GLOBAL SERVICE DESK

✓ 8/5 Support Hours

✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management

✓ Monthly Maintenance

✓ MotivIT ONE

Centralized Customer Portal

✓ Dedicated Account Manager

✓ Quarterly Business Reviews

ADVANCED

Per user

^$179 /mo

All of Professional, and:

MANAGED IT SERVICES

✓ (5) Servers

✓ CYBERSECURITY

Advanced Endpoint Protection with EDR
Dark Web Scanning (5 Domains)
Email Phishing Campaigns (Quarterly)

GLOBAL SERVICE DESK

✓ 24/7/365 Support Hours

✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management

✓ Monthly Maintenance

✓ MotivIT ONE

Centralized Customer Portal

✓ Dedicated Account Manager

✓ Quarterly Business Reviews

Starter plan provides basic cybersecurity protection and monitoring. All service requests will be billable at standard rates.
Unlimited network devices includes all networking equipment within a single office location, up to reasonable limits (firewalls, routers, switches, wireless devices, and network printers).
Microsoft 365 Business Standard includes business email and Microsoft 365 apps accessible on web, mobile, and desktop (Word, Excel, PowerPoint, Outlook, Teams).
Unlimited service requests cover day-to-day support tasks within reasonable limits and excludes project-based work.

Choose your Plan

Monthly Yearly Save 10%

STARTER

Per device

^$ 29 /mo

Includes:

MANAGED IT SERVICES

✓ Servers
✓ Network Devices
✓ Workstations
✓ CYBERSECURITY
- Endpoint Management
- Patch Management

GLOBAL SERVICE DESK

✓ 8/5 Support Hours
✓ Service Requests ¹

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance

✓ MotivIT ONE
- Centralized Customer Portal
✓ Account Manager

STANDARD

Per user

^$ 69 /mo

All of Starter, and:

MANAGED IT SERVICES

✓ (1) Server
✓ UNLIMITED Network Devices ²
✓ (1) Workstation
✓ (1) M365 Business Standard ³
✓ Vendor & Asset Management
✓ CYBERSECURITY
- Email Spam Filtering
- Multi-Factor Authentication (M365 only)

GLOBAL SERVICE DESK

✓ 8/5 Support Hours
✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance

✓ MotivIT ONE
- Centralized Customer Portal
✓ Account Manager
✓ Quarterly Business Reviews

PROFESSIONAL

Per user

^$ 129 /mo

All of Standard, and:

MANAGED IT SERVICES

✓ (3) Servers
✓ CYBERSECURITY
- Advanced Endpoint Protection
- Advanced Email Spam Filtering
- Email Encryption
- Password Management
- Firewall Hardening
- Disk Encryption
- Security Awareness Training
- Dark Web Scanning (3 Domains)
- Email Phishing Campaigns (Bi-Annual)
- Advanced Multi-Factor Authentication
- IT Security Risk Assessment
- Disaster Recovery Plan
- Vulnerability Scanning & Remediation
- Information Security Policies

GLOBAL SERVICE DESK

✓ 8/5 Support Hours
✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance

✓ MotivIT ONE
- Centralized Customer Portal
✓ Dedicated Account Manager
✓ Quarterly Business Reviews

ADVANCED

Per user

^$ 179 /mo

All of Professional, and:

MANAGED IT SERVICES

✓ (5) Servers
✓ CYBERSECURITY
- Advanced Endpoint Protection with EDR
- Dark Web Scanning (5 Domains)
- Email Phishing Campaigns (Quarterly)

GLOBAL SERVICE DESK

✓ 24/7/365 Support Hours
✓ UNLIMITED Service Requests ⁴

NETWORK OPERATIONS CENTER

✓ 24/7/365 Remote Monitoring & Management
✓ Monthly Maintenance

✓ MotivIT ONE
- Centralized Customer Portal
✓ Dedicated Account Manager
✓ Quarterly Business Reviews

Starter plan provides basic cybersecurity protection and monitoring. All service requests will be billable at standard rates.
Unlimited network devices includes all networking equipment within a single office location, up to reasonable limits (firewalls, routers, switches, wireless devices, and network printers).
Microsoft 365 Business Standard includes business email and Microsoft 365 apps accessible on web, mobile, and desktop (Word, Excel, PowerPoint, Outlook, Teams).
Unlimited service requests cover day-to-day support tasks within reasonable limits and excludes project-based work.

LET'S TALK

Choose your Plan

Monthly Yearly Save 10%

SHARED

Per agent

^$ 1,200 /mo

SERVICE MODEL

✓ Support Resource
Shared access to a team of VAs, supporting multiple clients ¹
✓ Workload Flexibility
Flexible workload management, perfect for businesses with varying needs
✓Specialization
Multi-skilled team, offering diverse expertise for various tasks
✓ Scalability
Easily adjust VA resources based on evolving needs
✓ Communication
Shared resources, suitable for general tasks and overflow support
✓ Cost Efficiency
Lower cost, sharing resources while maintaining high service standards

AVAILABILITY & WORK HOURS

✓ Availability
8/5 availability during business hours ²

LEAVE & BENEFITS

✓ Leave and Benefits
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. ²

DEDICATED

Per agent

^$ 1,800 /mo

SERVICE MODEL

✓ Support Model
One dedicated VA assigned exclusively to your business ¹
✓ Workload Flexibility
Full-time availability, handling all your business-specific tasks
✓Specialization
A dedicated VA fully trained to meet your business’s unique processes and requirements
✓ Scalability
Fixed, reliable support with a personal VA integrated into your workflow
✓ Communication
Direct communication with your dedicated VA, fostering strong collaboration
✓ Cost Efficiency
Higher investment for personalized, exclusive assistance and efficiency

AVAILABILITY & WORK HOURS

✓ Availability
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours ³

LEAVE & BENEFITS

✓ Leave and Benefits
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence. ²

Both Shared and Dedicated VA services are subject to predefined tasks as outlined in the service agreement. Any requests outside of the agreed scope will require additional discussion and potential adjustments to the plan or pricing.
Shared VAs are not entitled to leave benefits, and support is only available during regular business hours (Monday to Friday, 8 AM - 5 PM). No replacement coverage is provided for Dedicated VAs during leave.
For Dedicated VA plans, work performed outside regular business hours, including weekends and public holidays, will be billed as overtime.

Choose your Plan

Monthly Yearly Save 10%

SHARED

Per agent

^$ 1,200 /mo

SERVICE MODEL

✓ Support Resource
Shared access to a team of VAs, supporting multiple clients¹
✓ Workload Flexibility
Flexible workload management, perfect for businesses with varying needs
✓ Specialization
Multi-skilled team, offering diverse expertise for various tasks
✓ Scalability
Easily adjust VA resources based on evolving needs
✓ Communication
Shared resources, suitable for general tasks and overflow support
✓ Cost Efficiency
Lower cost, sharing resources while maintaining high service standards

AVAILABILITY & WORK HOURS

✓ Availability
8/5 availability during business hours²

LEAVE & BENEFITS

✓ Leave and Benefits
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. ²

DEDICATED

Per agent

^$ 1,800 /mo

SERVICE MODEL

✓ Support Resource
One dedicated VA assigned exclusively to your business ¹
✓ Workload Flexibility
Full-time availability, handling all your business-specific tasks
✓ Specialization
A dedicated VA fully trained to meet your business’s unique processes and requirements
✓ Scalability
Fixed, reliable support with a personal VA integrated into your workflow
✓ Communication
Direct communication with your dedicated VA, fostering strong collaboration
✓ Cost Efficiency
Higher investment for personalized, exclusive assistance and efficiency

AVAILABILITY & WORK HOURS

✓ Availability
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours ³

LEAVE & BENEFITS

✓ Leave and Benefits
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence.²

Both Shared and Dedicated VA services are subject to predefined tasks as outlined in the service agreement. Any requests outside of the agreed scope will require additional discussion and potential adjustments to the plan or pricing.
Shared VAs are not entitled to leave benefits, and support is only available during regular business hours (Monday to Friday, 8 AM - 5 PM). No replacement coverage is provided for Dedicated VAs during leave.
For Dedicated VA plans, work performed outside regular business hours, including weekends and public holidays, will be billed as overtime.

LET'S TALK

Our Customers' Trust is Our Highest Compliment

"I had been struggling with my website for 5 months before I found MotivIT. I worked with a variety of designers who were unable to fulfill the look & feel I wanted. I'm in the digital design space, so my website's design was pretty complex, but MotivIT handled it with ease. Any idea I had was brought to life, no questions asked. Also, their process is extremely seamless, I was kept in the loop every step of the way and it was such a collaborative effort. The team is SO kind and hands-on, truly such a massive weight was lifted off my shoulders once I signed with them. Worth every penny, I cannot recommend them enough."

JILLIAN ONTIVEROS

Phocal Productions