Managed IT Service Provider | BPO Solutions | MotivIT
The MotivIT Group is a specialty global Information Technology Outsourcing (ITO) services organization headquartered in Silicon Valley, the center of innovation and home to world-class technology companies. We deliver end-to-end solutions to all enterprises and organizations worldwide including the US, EMEA, China and the rest of the world.
MotivIT delivers professional expertise in Managed IT Services, Global Service Desk, Network Operations Center, Cloud Services, Software Development and also Business Process Outsourcing by assuring superior technology & process integration with continuous innovation and quality.
Find Solutions with Our Services
We'd love to lend a hand in enhancing your business processes with our top-notch services. How about we team up and make things even better?
MANAGED IT SERVICES
Is your IT system causing stress?
Let us save you money and time with our top-notch IT services. Whether you're
digitizing, streamlining operations, or ensuring compliance,
we're here to help you succeed. We'll tailor solutions to your needs, supporting your business growth through project management, remot
GLOBAL SERVICE DESK
Why choose MotivIT for outsourcing your help desk services?
Outsourcing your help desk services to Motivit ensures enriched customer experiences, streamlined processes, and swift issue resolution. Our global support team guarantees expert assistance, eliminating frustrations caused by delays or lack of expertise. By trusting us with your service desk functions, you empower your customers with superior support while allowing your IT team to concentrate on strategic priorities.
NETWORK OPERATIONS CENTER
Need cost-effective network operations outsourcing?
We offer reliable, secure services ensuring uninterrupted server uptime, keeping your business smooth and customers happy. Our flexible solutions grow with you, managing all network operations hassle-free.
CLOUD SERVICES
Considering moving your business to the cloud or switching solution providers?
Our team will help you create a secure cloud setup to boost performance and control. We'll transform your environment, unlock new opportunities for your business, and ensure you get the most from your cloud infrastructure. Plus, our experts will keep you informed on how to optimize your solutions.
SOFTWARE DEVELOPMENT
Is your company in need of software solutions to make your operations more efficient?
We're experts at turning ideas into reality! With years of experience crafting custom software across industries, we're here to understand your goals and bring them to life. Whether it's mobile apps, desktop software, web development, or design, we've got you covered. Let's discuss your ideas and fast-track them into top-notch apps.
BUSINESS PROCESS OUTSOURCING
Is your office workflow and processes slowing you down?
Delegate your business back-office tasks to our seasoned experts, freeing up your team to drive revenue. With MotivIT as your BPO provider, our skilled professionals will analyze your workflow, identifying and streamlining bottlenecks. This results in enhanced efficiency, security, and performance, empowering your business to thrive.
Find Solutions with Our Services
We'd love to lend a hand in enhancing your business processes with our top-notch services. How about we team up and make things even better?
EXPLORE MANAGED IT SERVICES
Is your IT system causing stress?
Let us save you money and time with our top-notch IT services.
Whether you're digitizing, streamlining operations, or ensuring
compliance,
we're here to help you succeed. We'll tailor solutions to your
needs, supporting your business growth through project management,
remote staffing, and web security, and more.
LEARN MORE
MANAGED IT SERVICES
MANAGED IT SERVICES
GLOBAL SERVICE DESK
GLOBAL SERVICE DESK
NETWORK OPERATIONS CENTER
NETWORK OPERATIONS CENTER
CLOUD SERVICES
CLOUD SERVICES
SOFTWARE DEVELOPMENT
SOFTWARE DEVELOPMENT
BUSINESS PROCESS OUTSOURCING
BUSINESS PROCESS OUTSOURCING
The Best Plans Suitable to Your Business Needs
Choose your Plan
Pay Monthly
Pay Yearly Save 10%
STANDARD
Per user/month
- ✓ 8x5 Global Service Desk
- ✓ One (1) Server per organization
- ✓ Unlimited Service Requests*
- ✓ Unlimited Network Devices
- ✓ One (1) Workstation per user
- ✓ One (1) Microsoft 365 Business
- ✓ Standard license per user**
-
✓
24/7 Network Operations Center
- Proactive Remote Monitoring & Management
- ✓ Preventive Monthly Maintenance
- ✓ Vendor & Asset Management
- ✓ Quarterly Business Review
- ✓ MotivIT ONE
- ✓ Dedicated Account Manager
-
✓ Standard Cybersecurity
- Endpoint Protection Platform
- Patch Management
- Email Spam Filtering
- Multi-Factor Authentication (M365 only)
PROFESSIONAL
Per user/month
$
129
- ✓ 24x5 Global Service Desk
- ✓ Three (3) Servers per organization
-
✓ Professional Cybersecurity
- Standard Cybersecurity +
- Advanced Endpoint Protection Platform
- Advanced Email Spam Filtering
- Email Encryption
- Password Management
- Firewall Hardening
- Disk Encryption
- Security Awareness Training
- Dark Web Scanning (3 Domains)
- Email Phishing Campaigns (Bi-Annual)
- Advanced Multi-Factor Authentication
- IT Security Risk Assessment
- Disaster Recovery Plan
- Vulnerability Scanning & Remediation
- Information Security Policies
ADVANCED
Per user/month
$
179
- ✓ 24x7 Global Service Desk
- ✓Five (5) Servers per organization
-
✓ Advanced Cybersecurity
- Professional Cybersecurity +
- Advanced Endpoint Protection Platform with EDR
- Dark Web Scanning (5 Domains)
- Email Phishing Campaigns (Quarterly)
Choose your Plan
Pay Monthly
Pay Yearly Save 10%
SHARED SERVICE PLAN
Per agent/month
$ 1,800
-
✓ Support Hours:
8 hours a day, 5 days a week (Monday to Friday)
-
✓ Support Channels:
Calls, emails, WeChat, or any suitable tools used by the customer
-
✓ Agent Coverage:
Shared agents handle multiple clients
-
✓
PTO, Leave, and Holiday Coverage:
Included
-
✓ Emergency Handling:
Included
Our Customers' Trust is Our Highest Compliment
I am so impressed with the seamless interactions between the VAs and
our office staff. It has significantly improved our service to
patients and overall service we provide. What stood out to me the
most is the genuine care the VAs show towards our patients, which
truly makes a difference. The communication and collaboration have
been exceptional, prompting me to recommend MotivIT to others. Thank
you, MotivIT, for your exceptional service!
Trusted by over 200 customers globally
Ready to start your journey into digital transformation?
Contact us today to see how our experts can help advance your business.Let Us Help Your Business, Contact Us Now!
SUPPORT REQUESTS
For existing customers, create a ticket via Service Desk Portal or send us an email at servicedesk@motivit.com.
SUPPORT HOURS
Global Service Desk - 24/7 all year round Network Operations Center - 24/7 all year round.
FOR AFTER-HOURS ASSISTANCE
Should you have a specific concern and need to speak with our agents immediately, please contact our Support Hotline at +1 877 350 3300 Option 1. Our NOC analysts are available after hours to field any P1/urgent incidents.
