MOTIVIT FOR IT SOURCING
Managed IT Services: Your All-in-One IT Support Solution
MotivIT is a leading service provider offering comprehensive IT managed services in San Jose for businesses of all sizes. Our managed services range from basic Tier 1 troubleshooting to advanced Tier 3 problem-solving. With a well-structured escalation and dispatch process, our dedicated team swiftly resolves issues, minimizing downtime. All our services are delivered remotely, enabling us to efficiently support any business, anywhere, ensuring seamless IT operations for our clients.
What Are Managed IT Services?
Managed IT Services involve outsourcing your IT operations to a trusted service provider like MotivIT. This proactive approach ensures your technology is always optimised, secure, and reliable. Instead of dealing with IT problems reactively, Managed IT Services focus on preventing issues, improving system performance, and enabling you to concentrate on your core business activities.
Core Benefits
Covering all time zones and available anytime, anywhere.
From monitoring to system administration and cybersecurity.
Support tailored to grow with your business needs.
Comprehensive Managed IT Services to Drive Your Business Forward
Our Managed IT Services cover everything your business needs to ensure operational efficiency, security, and scalability.
Network & Server Management
Complete management and monitoring of your servers and networks, ensuring
maximum uptime and
performance.
Cybersecurity Solutions
SOC 2 Type 2 certified security protocols, including advanced endpoint
protection, email filtering,
and threat detection.
Cloud Solutions & Virtualization
Scalable cloud solutions for streamlined business operations, ensuring you only pay for what you use.
Backup & Disaster Recovery
Ensure business continuity with robust backup systems and disaster recovery solutions tailored to your business.
Helpdesk Support (GSD)
Our Global Service Desk provides 24/7 support for your end-users, resolving IT issues quickly and efficiently.
Finding the Right Fit – How We Solve IT Challenges
At MotivIT, we’re more than just IT support — we’re your strategic partner. Hear from our Manager about how we implemented a cost-efficient backup solution tailored to a client’s needs. We simplify complex IT concepts using clear analogies, ensuring even non-technical clients understand the value of our services. From backups to network security, we customize our approach to provide the most effective and affordable solutions — so you can focus on growing your business with confidence.
Our Managed IT Services Options
We understand that every business is unique, so we offer flexible options to meet your specific requirements:
Comprehensive IT management, from infrastructure to end-user support.
Scalable services that adapt to your immediate needs, without long-term commitments.
Partnering with your internal IT team to provide additional expertise and resources.
Tailor-made solutions that align with your business goals and budget.
Why Choose a Managed Services Provider?
Discover how Managed IT Services can boost your business efficiency, security, and growth.
What's Included in Our Managed IT Services?
At MotivIT, our Managed IT Services provide comprehensive support and solutions tailored to your business needs. Here’s what we include:
Proactive IT Monitoring
Continuous surveillance of your IT infrastructure to detect and resolve issues before they impact your business.
Helpdesk Support
Responsive assistance for all your IT queries and challenges, ensuring minimal disruption.
Cloud Solutions Management
Secure and efficient management of cloud environments to optimize performance.
Data Backup and Recovery
Safeguard your data with reliable backup systems and swift recovery processes.
Cybersecurity Services
Robust protection against online threats, including firewall management and vulnerability assesments.
Software and Hardware Maintenance
Regular updates and troubleshooting to keep your systems running smoothly
IT Strategy Consultation
Expert guidance to align your IT investments with your long-term business goals.
Our Trusted Partnerships – Driving Your Success
Flexible Subscription Plans to Match Your IT Needs
We offer a range of subscription plans designed to suit different business requirements and budgets, including tailored IT managed services in San Jose. Each plan includes access to our global IT support network, advanced cybersecurity, and more.
1 Starter plan provides basic cybersecurity protection and monitoring. All service requests will be billable at standard rates.
2 Unlimited network devices includes all networking equipment within a single office location, up to reasonable limits (firewalls, routers, switches, wireless devices, and network printers).
3 Microsoft 365 Business Standard includes business email and Microsoft 365 apps accessible on web, mobile, and desktop (Word, Excel, PowerPoint, Outlook, Teams).
4 Unlimited service requests cover day-to-day support tasks within reasonable limits and excludes project-based work.
Additional Services for Your Specific IT Needs
$150/hour
Next Business Day
2-hour minimum
$100/hour
Next Business Day
1/2 hour minimum
Real Stories, Real Results
At MotivIT, we have had the privilege of partnering with a diverse range of businesses, providing them with tailored managed IT solutions that drive operational efficiency, enhance security, and support growth. Whether it’s optimizing IT support systems, improving data management, or streamlining operational workflows, our solutions are designed to address the unique challenges of every organization. We take pride in delivering measurable results that help businesses thrive in an increasingly digital world.
Explore our case studies to see how we’ve helped companies across various industries achieve success with our comprehensive IT services.
Seamless IT Onboarding in 30 Days
We follow a structured 30-day onboarding process that ensures your business IT infrastructure is set up efficiently and with minimal disruptions. From the initial consultation to system implementation, our dedicated onboarding team works closely with you to ensure every detail is aligned with your business needs.
• Welcome onboard email
• Setup & configure MotivIT systems
• Provision tools and software licenses
• Identify vulnerabilities
• Develop IT strategy plan
• Implement perimeter lockdown
• Introduction with the client and team
• Comprehensive assessment
• Network audit & inventory scan
• User training
• Services go live
• Documentation & reports
Managed IT Services FAQs
What are Managed IT Services?
Managed IT Services involve outsourcing your IT operations to a trusted provider like MotivIT. This ensures proactive monitoring, cybersecurity, and IT support to keep your business running smoothly.
What services are included in your Managed IT Solutions?
We offer 24/7 IT support, network and server management, cybersecurity solutions,
cloud services, helpdesk support, and disaster recovery planning.
How can Managed IT Services benefit my business?
Our services help reduce downtime, enhance security, provide cost-effective IT
management, and ensure your technology infrastructure supports business growth.
Do you provide support outside regular business hours?
Yes, our Global Service Desk operates 24/7 to ensure IT support is available whenever
you need it, regardless of time zone
How do you ensure data security?
We implement industry-leading security measures, including SOC 2 Type 2 compliance,
endpoint protection, threat detection, and secure data backup strategies.
Can your services scale with my business growth?
Yes, our solutions are fully scalable to meet the evolving needs of your business,
whether you’re expanding or adapting to new challenges.
Supporting You Every Step of the Way
We offer multiple channels for technical support to ensure you can reach us whenever you need assistance.
Hotline
For immediate assistance, please reach out to our Dispatch and Single Point of Contact at +1 877 350 3300 (Option 1, Technical Support).
Email & Live Chat
Client Portal
Dedicated Account Manager
Connect directly with your dedicated Technical Account Manager (TAM) and ensure your IT constantly aligns with your business goals.
Whether you’re a growing business looking for scalable IT support or an established enterprise seeking robust security and network management, MotivIT provides top-tier IT managed services in San Jose to meet your needs.