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Case Study: FLC Technology Group

FLC Technology Group is a leading engineering and technology consultancy known for delivering advanced solutions in product development, prototyping, and systems engineering. With a team of experts working on highly specialized projects, FLC supports clients across industries with innovation and technical excellence, all while handling sensitive intellectual property and operating across multiple time zones.

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The Challenge

Vega Economics faced several key challenges in their business operations:

IT Tasks Outside Core Roles

FLC’s engineers were frequently pulled into IT support duties, diverting attention from their primary responsibilities and slowing project momentum.

Protecting Sensitive Data

Managing and safeguarding highly sensitive intellectual property presented a significant challenge, demanding strict data protection and compliance measures.

Distributed Workforce Support

With team members and clients spread across various time zones, delivering timely IT support and system availability became increasingly difficult for the internal team.

Facing IT Challenges in Advanced Tech Development? Let MotivIT handle your IT needs with secure, scalable solutions. Contact us today to learn more.
The Solution

MotivIT designed a comprehensive IT support strategy tailored to FLC Technology Group’s operational needs.

Relieved engineers from IT support duties by deploying dedicated helpdesk and infrastructure teams to handle day-to-day issues.

Strengthened cybersecurity through layered protection and ongoing monitoring to safeguard sensitive intellectual property and data.

Enabled seamless global support with 24/7 coverage and a follow-the-sun model to accommodate users across multiple time zones.

Provided expert IT leadership via Virtual CIO services, aligning technology initiatives with business goals.

Delivered scalable IT operations through our Managed IT Services, Global Service Desk, and Network Operations Center.

FEATURED INCIDENT

Remote Server Tool — Game-Changing Efficiency

One of FLC Technology Group’s key challenges was managing simulation and production workloads effectively across a distributed engineering team. Previously, engineers relied on a one-to-one server setup, which created bottlenecks and inefficiencies, especially with the need for multiple users to access servers simultaneously.

MotivIT proposed and implemented a robust solution: deploying a remote server tool (Exceed) for seamless server access and management, and installing Slurm to facilitate dynamic workload distribution. This solution included adding compute servers dedicated to each engineering team, ensuring that jobs were efficiently distributed via Slurm from a centralized remote server. This approach eliminated the single-user bottleneck, significantly improved system reliability, and enabled engineers to execute commands smoothly and without delay.

MotivIT’s solution not only improved productivity but also enhanced collaboration across teams, providing FLC’s engineers with the reliable and efficient infrastructure they needed to excel in their core work.

The Results

By integrating Managed IT Services, Vega Economics achieved:

100%
IT ticket resolution
100%
SLA compliance
24x7
Support for critical issues
9+/10
Consistently high satisfaction rate

Seamless offloading of IT duties from FLC’s engineers, allowing them to concentrate on core responsibilities and high-impact projects.

Improved data protection through enterprise-grade security measures, safeguarding sensitive intellectual property and reducing risk.

Enhanced global team support with consistent IT coverage across time zones, ensuring uninterrupted operations.

Strengthened IT infrastructure with responsive support and strategic guidance, driving long-term efficiency and scalability.

These outcomes reflect the strength of a reliable IT partnership—one that empowers FLC Technology Group to operate securely, efficiently, and without technical distractions.

Testimonial

“MotivIT has been a game-changer for our operations. Their support allowed our engineers to focus on what they do best while ensuring our IT systems run smoothly and securely. The transition was seamless, and their responsiveness and professionalism continue to impress us.”

testimonial-flc

Henry Chen

FLC Technology Group

Ready to Streamline Your IT for Electronics & Manufacturing?

Let MotivIT optimize your IT infrastructure, secure sensitive data, and ensure seamless support across global teams with our Managed IT Services. Contact us today to discover how we can drive efficiency in your operations!